Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What type of leather do you use for your products?
We exclusively use high-quality, full-grain leather, including world-renowned Horween leather. This ensures that every piece is durable, develops a beautiful patina over time, and maintains its natural texture.
How long will it take to receive my order?
Standard processing takes 1-3 business days. Domestic shipping within the US typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I personalize my leather accessories?
Yes, we offer custom embossing and engraving on most of our items. You can add initials, names, or logos directly on the product page before adding the item to your cart.
What is your return and exchange policy?
We accept returns and exchanges on non-personalized items within 30 days of delivery. Please note that custom-made or embossed products are final sale and cannot be returned unless there is a manufacturing defect.
How should I care for my leather goods?
To maintain the longevity of your items, we recommend applying a leather conditioner every 6-12 months. Avoid prolonged exposure to direct sunlight and excessive moisture to prevent the leather from drying out or staining.
Do you offer international shipping?
Yes, we ship our handcrafted products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.