Returns & Exchanges
At olpr., we take pride in our handcrafted leather goods and want you to be fully satisfied with your purchase. If you are not completely happy, we offer a 30-day window for returns and exchanges on all non-customized items.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Authorization and shipping instructions.
Prepare the Package
Securely pack the item in its original packaging, ensuring the product is in its original, unused condition with all tags attached.
Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our workshop.
Receive Refund or Exchange
Once our artisans inspect the returned item, we will process your refund to the original payment method or ship your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing